Zion Solicitors Ltd

Our Privacy Policy

We are committed to protecting and respecting your privacy.

This section explains how we use any personal information you provide through this website or that we collect when providing our services.

We may update this privacy notice periodically, so please review it occasionally to ensure you are satisfied with any changes. By using our website, you agree to be bound by the terms of this privacy notice.

If you have any questions regarding this policy and our privacy practices, please contact us using the details provided on our website.

Data Controller

We act as the data controller for all personal information collected and processed through this website and as part of our legal services.

What Information Do We Process?

We process personal information related to various individuals for different purposes, including clients, employees, consultants, and third parties interacting with us directly or through this website.

Personal information refers to data that can identify a living individual, either directly or indirectly. This may include:

• Full name and contact details.
• Identification documents (e.g., passport, driving license).
• Financial information.
• Employment history.
• Information about your interactions with us or our website.

In some cases, we may process sensitive categories of personal information (e.g., health or legal matters) only when we have your explicit consent or a lawful basis to do so.

How Do We Collect Personal Information?

Personal information may be collected:

• Directly from you.
• From third parties, including publicly available sources.

If you provide us with information, you must ensure its accuracy and inform us of any changes.

How We Use Your Personal Information

We use personal information to:

• Provide legal services.
• Prevent and detect fraudulent or criminal activity.
• Comply with legal obligations, such as anti-money laundering regulations.
• Monitor safety and security, including through CCTV.
• Interact with professional advisers, insurers, and regulators.
• Administer client accounts and process payments.
• Seek feedback to improve our services.
• Send marketing communications, where permitted.

Legal Basis for Processing Personal Information

We process personal information under the following legal bases:

• To perform a contract with you (e.g., providing legal services).
• To comply with legal obligations.
• To pursue legitimate interests, such as providing services and running our business.
• For the establishment, exercise, or defense of legal claims.

Sharing Your Personal Information

We may share personal information with:

• Our employees and consultants involved in providing services.
• Courts, tribunals, experts, and investigators.
• Service providers who manage our IT systems and other operations.
• Credit reference agencies, financial service providers, and regulators.
• Government agencies and authorities, as required by law.

We take steps to ensure your personal information is handled in compliance with relevant laws.

Data Retention

We retain personal information for as long as necessary to fulfill our legal obligations or business needs, typically up to seven years, unless a longer retention period is required.

Data Storage

Personal information is primarily stored within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure that equivalent protections are in place.

Marketing Communications

We will only send marketing communications if you have provided explicit consent. You can withdraw your consent at any time.

Your Rights

Under data protection laws, you have the right to:

• Access, rectify, or erase your personal information.
• Restrict or object to its processing.
• Request data portability.

To exercise these rights or raise concerns, please contact us.